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    Terms and conditions

    Table of contents:
    Article 1 - Definitions
    Article 2 - Identity of the entrepreneur
    Article 3 - Applicability
    Article 4 - The offer
    Article 5 - The agreement
    Article 6 - Right of withdrawal
    Article 7 - Obligations of the consumer during the withdrawal period
    Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof
    Article 9 - Obligations of the trader in the event of withdrawal
    Article 10 - Exclusion of the right of withdrawal
    Article 11 - The price
    Article 12 - Performance and additional guarantee
    Article 13 - Delivery and execution
    Article 14 - Duration transactions: duration, termination and extension
    Article 15 - Payment
    Article 16 - Complaints procedure
    Article 17 - Disputes
    Article 18 - Additional or different provisions
    Article 19 - Return
    Article 20 - CC1 training | curl cutting
    Article 21 - Sales via webshop
    Article 22 - Liter bottles
    Article 23 - Accessories condition
    Article 24 - Giveaways

    Article 1 - Definitions
    In these terms and conditions, the following definitions apply:

    Ancillary agreement: an agreement whereby the consumer acquires products, digital content and/or services in connection with a distance contract and these items, digital content and/or services are delivered by the entrepreneur or by a third party on the basis of an agreement between that third party and the entrepreneur;
    Withdrawal period: the period within which the consumer can exercise his right of withdrawal;
    Consumer: the natural person who is not acting for purposes related to his trade, business, craft or profession;
    Day: calendar day;
    Digital content: data produced and delivered in digital form;
    Continuing performance contract: a contract for the regular supply of goods, services and/or digital content for a defined period of time;
    Durable data carrier: every tool - including e-mail - that enables the consumer or entrepreneur to store information that is addressed to him personally, in a way that allows future consultation or use during a period that is tailored to the purpose for which the information is intended, and that allows unaltered reproduction of the stored information;
    Right of withdrawal: the consumer's option to waive the distance contract within the cooling-off period;
    Entrepreneur: the natural or legal person offering products, (access to) digital content and/or services to consumers at a distance;
    Distance contract: an agreement concluded between the entrepreneur and the consumer within the framework of an organised system for distance selling of products, digital content and/or services, in which, up to and including the conclusion of the contract, exclusive or joint use is made of one or more techniques for distance communication;
    Model withdrawal form: the European model withdrawal form included in Annex I to these terms and conditions. Annex I need not be made available if the consumer does not have a right of withdrawal in respect of his order
    Technique for distance communication: means that can be used for concluding an agreement, without the consumer and entrepreneur having to be together in the same room at the same time.
    Article 2 - Entrepreneur's identity

    Curls & More Nederland BV
    Markweg 13E
    6883JL Velp
    Email address: [email protected]
    VAT identification number:

    If the entrepreneur's activity is subject to a relevant licensing regime: the
    details of the supervisory authority.

    If the entrepreneur practices a regulated profession:

    the professional association or organisation to which he belongs;
    the professional title, the place in the EU or the European Economic Area where it was granted;
    a reference to the professional rules applicable in the Netherlands and indications where and how these professional rules can be accessed.
    Article 3 - Applicability

    These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.
    Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the entrepreneur shall, before the remote agreement is concluded, indicate how the general terms and conditions can be inspected at the entrepreneur's premises and that they will be sent free of charge as soon as possible at the consumer's request.
    If the distance contract is concluded electronically, contrary to the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that it can be stored by the consumer in a simple manner on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be inspected electronically and that they will be sent electronically or otherwise free of charge at the consumer's request.
    In the event that specific product or service conditions apply in addition to these general conditions, the second and third paragraphs shall apply mutatis mutandis and, in the event of conflicting conditions, the consumer may always invoke the applicable provision that is most favourable to him.

    Article 4 - The offer

    If an offer has a limited duration or is made subject to conditions, this shall be explicitly stated in the offer.
    The offer contains a complete and accurate description of the products, digital content and/or services offered. The description is sufficiently detailed to enable a proper assessment of the offer by the consumer. If the entrepreneur uses images, these are a truthful representation of the offered products, services and/or digital content. Obvious mistakes or obvious errors in the offer do not bind the entrepreneur.
    Each offer contains such information that it is clear to the consumer what rights and obligations are attached to accepting the offer.

    Article 5 - The agreement

    Subject to the provisions of paragraph 4, the agreement is concluded at the moment the consumer accepts the offer and fulfils the conditions stipulated.
    If the consumer has accepted the offer electronically, the trader will immediately confirm receipt of acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can dissolve the agreement.
    If the agreement is concluded electronically, the entrepreneur shall take appropriate technical and organisational measures to protect the electronic transfer of data and shall ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will observe appropriate security measures.
    The entrepreneur can - within legal frameworks - inform himself whether the consumer can meet his payment obligations, as well as of all those facts and factors that are important for a responsible conclusion of the remote agreement. If, on the basis of this investigation, the entrepreneur has good grounds not to enter into the agreement, he is entitled to refuse an order or application or to attach special conditions to the implementation, while giving reasons.
    The entrepreneur will, at the latest when delivering the product, service or digital content to the consumer, send the following information, in writing or in such a way that it can be stored by the consumer in an accessible way on a durable data carrier:
    the visiting address of the trader's office where the consumer can go with complaints;
    the conditions on which and the way in which the Consumer may exercise the right of withdrawal, or, as the case may be, clear information about being exempted from the right of withdrawal;
    the information on guarantees and existing after-sales services;
    the price including all taxes of the product, service or digital content; where applicable, the costs of delivery; and the method of payment, delivery or performance of the distance contract;
    the requirements for terminating the contract if the contract has a duration of more than one year or is of indefinite duration;
    if the consumer has a right of withdrawal, the model withdrawal form.
    In case of a duration transaction, the provision in the previous paragraph applies only to the first delivery.

    Article 6 - Right of withdrawal
    For products:

    The consumer can dissolve an agreement regarding the purchase of a product during a reflection period of at least 14 days without giving reasons. The trader may ask the consumer about the reason for withdrawal, but may not oblige the consumer to give his reason(s).
    The cooling-off period referred to in paragraph 1 starts on the day after the consumer, or a third party designated in advance by the consumer, who is not the carrier, has received the product, or:
    if the consumer has ordered several products in the same order: the day on which the consumer, or a third party designated by him, has received the last product. The trader may, provided he has clearly informed the consumer of this prior to the ordering process, refuse an order for multiple products with different delivery times.
    if the delivery of a product consists of several shipments or parts: the day on which the consumer, or a third party indicated by him, has received the last shipment or part;
    in case of contracts for regular delivery of products during a certain period: the day on which the consumer, or a third party designated by him, has received the first product.

    In the case of services and digital content not supplied on a tangible medium:

    The consumer may dissolve a service contract and a contract for the supply of digital content not supplied on a tangible medium for at least 14 days without giving reasons. The trader may ask the consumer about the reason for withdrawal, but may not oblige the consumer to give his reason(s).
    The cooling-off period referred to in paragraph 3 starts on the day following the conclusion of the agreement.

    Extended cooling-off period for products, services and digital content not supplied on a tangible medium in case of failure to inform about right of withdrawal:

    If the entrepreneur has not provided the consumer with the legally required information on the right of withdrawal or the model withdrawal form, the cooling-off period expires 12 months after the end of the original cooling-off period determined in accordance with the previous paragraphs of this article.
    If the entrepreneur has provided the consumer with the information referred to in the previous paragraph within twelve months after the effective date of the original reflection period, the reflection period expires 14 days after the day on which the consumer received that information.

    Article 7 - Obligations of the consumer during the reflection period

    During the reflection period, the consumer shall handle the product and its packaging with care. He will only unpack or use the product to the extent necessary to establish the nature, characteristics and functioning of the product. The basic principle here is that the consumer may only handle and inspect the product as he would be allowed to do in a shop.
    The consumer is only liable for diminished value of the product resulting from a way of handling the product that goes beyond what is allowed in paragraph 1.
    The consumer is not liable for depreciation of the product if the trader did not provide him with all legally required information on the right of withdrawal before or at the time of concluding the contract.

    Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof

    If the consumer exercises his right of withdrawal, he shall notify the entrepreneur within the withdrawal period by means of the model withdrawal form or in another unambiguous manner.
    As soon as possible, but within 14 days from the day following the notification referred to in paragraph 1, the consumer returns the product, or hands it over to (an authorised representative of) the entrepreneur. This is not required if the entrepreneur has offered to collect the product himself. The consumer has observed the return period in any case if he returns the product before the cooling-off period has expired.
    The consumer returns the product with all delivered accessories, if reasonably possible in its original condition and packaging, and in accordance with the reasonable and clear instructions provided by the entrepreneur.
    The risk and burden of proof for the correct and timely exercise of the right of withdrawal lies with the consumer.
    The consumer bears the direct costs of returning the product. If the trader has not indicated that the consumer should bear these costs or if the trader indicates that the consumer should bear the costs himself, the consumer does not have to bear the costs of returning the product.
    If the consumer withdraws after having first expressly requested that the performance of the service or the supply of gas, water or electricity not made ready for sale in a limited volume or certain quantity starts during the withdrawal period, the consumer owes the entrepreneur an amount proportionate to that part of the commitment fulfilled by the entrepreneur at the time of withdrawal, compared to the full fulfilment of the commitment.
    The consumer shall not bear any costs for the performance of services or the supply of water, gas or electricity, not made ready for sale in a limited volume or quantity, or to supply district heating, if:
    the entrepreneur has not provided the consumer with the legally required information on the right of withdrawal, the cost reimbursement upon withdrawal or the model withdrawal form, or;
    the consumer has not expressly requested the commencement of the performance of the service or supply of gas, water, electricity or district heating during the withdrawal period.
    The consumer does not bear any costs for the full or partial delivery of digital content not delivered on a tangible medium if:
    he has not expressly consented, prior to its delivery, to the beginning of the performance of the contract before the end of the cooling-off period;
    he has not acknowledged losing his right of withdrawal when giving his consent; or
    the trader has failed to confirm this declaration by the consumer.
    If the consumer exercises his right of withdrawal, all additional contracts shall be dissolved by operation of law.

    Article 9 - Obligations of the entrepreneur in case of withdrawal

    If the trader enables the consumer's notification of withdrawal by electronic means, he shall send a confirmation of receipt of this notification without delay upon receipt.
    The entrepreneur reimburses all payments of the consumer, including any delivery costs charged by the entrepreneur for the returned product, without delay but within 14 days following the day on which the consumer notifies him of the withdrawal. Unless the entrepreneur offers to pick up the product himself, he may wait with repayment until he has received the product or until the consumer proves that he has returned the product, whichever is earlier.
    The entrepreneur shall use the same means of payment used by the consumer for repayment, unless the consumer agrees to another method. The refund is free of charge for the consumer.
    If the consumer has chosen a more expensive method of delivery than the cheapest standard delivery, the entrepreneur does not have to refund the additional costs for the more expensive method.

    Article 10 - Exclusion of the right of withdrawal
    The trader can exclude the following products and services from the right of withdrawal, but only if the trader clearly stated this when making the offer, or at least in good time before concluding the contract:

    Products or services whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period;
    Contracts concluded during a public auction. A public auction means a method of sale in which products, digital content and/or services are offered by the entrepreneur to consumers who attend or are given the opportunity to attend the auction in person, under the guidance of an auctioneer, and in which the successful bidder is obliged to purchase the products, digital content and/or services;
    Service contracts, after full performance of the service, but only if:
    performance has begun with the consumer's express prior consent; and
    the consumer has stated that he loses his right of withdrawal once the entrepreneur has fully performed the contract;
    Package holidays as referred to in Article 7:500 of the Dutch Civil Code and passenger transport agreements;
    Service agreements for the provision of accommodation, if the agreement provides for a specific date or period of performance and other than for residential purposes, carriage of goods, car rental services and catering;
    Contracts relating to leisure activities, if the contract provides for a specific date or period of performance thereof;
    Products manufactured to the consumer's specifications, which are not prefabricated and which are manufactured on the basis of an individual choice or decision by the consumer, or which are clearly intended for a specific person;
    Products that spoil quickly or have a limited shelf life;
    Sealed products which are not suitable for return for reasons of health protection or hygiene and whose seal has been broken after delivery;
    Products which by their nature are irrevocably mixed with other products after delivery;
    Alcoholic beverages whose price was agreed at the conclusion of the agreement, but whose delivery can only take place after 30 days, and whose actual value depends on fluctuations in the market over which the entrepreneur has no influence;
    Sealed audio, video recordings and computer software, of which the seal has been broken after delivery;
    Newspapers, magazines or periodicals, with the exception of subscriptions to these;
    The delivery of digital content other than on a material carrier, but only if:
    the performance has started with the express prior consent of the consumer; and
    the consumer has declared that he thereby loses his right of withdrawal.

    Article 11 - The price

    During the validity period stated in the offer, the prices of the products and/or services on offer shall not be increased, except for price changes due to changes in VAT rates.
    Contrary to the previous paragraph, the entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices. This link to fluctuations and the fact that any prices mentioned are target prices will be mentioned in the offer.
    Price increases within 3 months after the conclusion of the contract are only allowed if they are the result of statutory regulations or provisions.
    Price increases from 3 months after the conclusion of the agreement are only allowed if the entrepreneur has stipulated them and:
    a. they are the result of legal regulations or stipulations; or
    b. the consumer is authorised to terminate the contract on the day on which the price increase takes effect.

    The prices mentioned in the offer of products or services include VAT.

    Article 12 - Compliance with the agreement and additional guarantee

    The trader guarantees that the products and/or services comply with the contract, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the existing statutory provisions and/or government regulations on the date the contract was concluded. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
    An extra guarantee provided by the trader, his supplier, manufacturer or importer never limits the legal rights and claims that the consumer can enforce against the trader on the basis of the contract if the trader has failed to fulfil his part of the contract.
    Extra warranty means any commitment by the entrepreneur, his supplier, importer or producer in which he grants the consumer certain rights or claims that go beyond what he is legally obliged to do in case he has failed to fulfil his part of the agreement.

    Article 13 - Delivery and implementation

    The entrepreneur will take the greatest possible care when receiving and executing orders of products and when assessing requests for the provision of services.
    The place of delivery is the address that the consumer has made known to the entrepreneur.
    Subject to what is stated in article 4 of these general terms and conditions, the entrepreneur will carry out accepted orders with convenient speed but at the latest within 30 days, unless another delivery period has been agreed. If delivery is delayed, or if an order cannot or can only be partially carried out, the consumer will be informed about this at the latest 30 days after the order was placed. In that case, the consumer has the right to dissolve the agreement without costs and the right to possible damages.
    After dissolution in accordance with the previous paragraph, the entrepreneur will refund the amount paid by the consumer without delay.
    The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a representative designated in advance and made known to the entrepreneur, unless explicitly agreed otherwise.

    Article 14 - Duration transactions: duration, termination and extension
    Termination:

    The consumer may terminate an agreement entered into for an indefinite period of time, which extends to the regular delivery of products (including electricity) or services, at any time, subject to agreed termination rules and a maximum notice period of one month.
    The consumer may terminate a fixed-term contract that was concluded for the regular supply of products (including electricity) or services at any time at the end of the fixed-term, subject to the agreed termination rules and a period of notice that does not exceed one month.
    Consumers may terminate the agreements referred to in the previous paragraphs:
    terminate at any time and not be limited to termination at a specific time or in a specific period;
    at least terminate them in the same way as they were entered into by him;
    always terminate with the same notice period as the entrepreneur has stipulated for himself.
    Renewal:

    An agreement entered into for a definite period of time, which extends to the regular supply of products (including electricity) or services, may not be tacitly extended or renewed for a definite period of time.
    Contrary to the previous paragraph, a fixed-term contract that has been concluded for the regular delivery of daily news and weekly newspapers and magazines may be tacitly renewed for a fixed term not exceeding three months, if the consumer may terminate this renewed contract towards the end of the renewal with a notice period not exceeding one month.
    A fixed-term contract that has been concluded for the regular supply of products or services may be tacitly extended for an indefinite period only if the consumer may terminate it at any time with a period of notice that does not exceed one month. The period of notice shall not exceed three months if the contract is for the regular delivery of daily or weekly newspapers or magazines, but less than once a month.
    A limited duration agreement to regularly deliver daily, news and weekly newspapers and magazines for introductory purposes (trial or introductory subscription) is not tacitly continued and ends automatically at the end of the trial or introductory period.
    Duration:

    If a contract has a duration of more than one year, after one year the consumer may terminate the contract at any time with a notice period not exceeding one month, unless reasonableness and fairness oppose termination before the end of the agreed duration.

    Article 15 - Payment

    Unless otherwise stipulated in the contract or additional conditions, the amounts owed by the consumer should be paid within 14 days after the start of the reflection period, or, in the absence of a reflection period, within 14 days after the conclusion of the contract. In the case of an agreement to provide a service, this period starts the day after the consumer receives the confirmation of the agreement.
    When selling products to consumers, general terms and conditions may never oblige the consumer to pay more than 50% in advance. Where advance payment has been stipulated, the consumer cannot assert any rights regarding the execution of the order or service(s) in question before the stipulated advance payment has been made.
    The consumer has the duty to immediately report inaccuracies in payment details provided or mentioned to the entrepreneur.
    If the consumer does not timely meet his payment obligation(s), he is, after he has been notified by the entrepreneur of the late payment and the entrepreneur has granted the consumer a period of 14 days to still meet his payment obligations, after the non-payment within this 14-day period, due the statutory interest on the amount due and the entrepreneur has the right to charge the extrajudicial collection costs incurred by him. These collection costs amount to a maximum of: 15% over outstanding amounts up to € 2,500; 10% over the next € 2,500 and 5% over the next € 5,000, with a minimum of € 40. The proprietor may deviate from said amounts and percentages for the benefit of the consumer.

    Article 16 - Complaints procedure

    The entrepreneur has a sufficiently publicised complaints procedure and handles complaints in accordance with this complaints procedure.
    Complaints about the execution of the agreement must be submitted to the entrepreneur fully and clearly described within 7 days after the consumer has discovered the defects.
    Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the entrepreneur will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed answer.
    If the complaint cannot be resolved by mutual agreement, a dispute arises which is subject to the dispute settlement procedure.
    For complaints, a consumer should first turn to the entrepreneur. If the online shop is affiliated with WebwinkelKeur and complaints cannot be resolved by mutual agreement, the consumer should turn to WebwinkelKeur (www.webwinkelkeur.nl), which will mediate free of charge. Check whether this webshop has a current membership via https://www.webwinkelkeur.nl/leden/. If a solution cannot be found, the consumer has the option to have his/her complaint handled by the independent arbitration board appointed by WebwinkelKeur, the decision is binding and both the trader and the consumer agree to this binding decision. Submitting a dispute to this dispute committee involves costs that have to be paid by the consumer to the committee in question. It is also possible to submit complaints via the European ODR platform (http://ec.europa.eu/odr).
    A complaint does not suspend the obligations of the entrepreneur, unless the entrepreneur indicates otherwise in writing.
    If a complaint is found to be justified by the entrepreneur, the entrepreneur will, at his discretion, either replace or repair the delivered products free of charge.
    Article 17 - Disputes

    On agreements between the entrepreneur and the consumer to which these general conditions relate, only Dutch law applies.

    Article 18 - Additional or different provisions

    Additional provisions or provisions deviating from these general terms and conditions may not be to the detriment of the consumer and should be recorded in writing or in such a way that the consumer can store them in an accessible manner on a durable data carrier.

    19. Return policy

    Send an e-mail to [email protected] stating your name, invoice number and reason for return.
    * Products can be returned within 7 days.
    * Purchase amount will be returned provided the conditions are met.
    * There may be depreciation if the return arrives damaged. Should the product be damaged or the packaging damaged more than necessary to try the product, we may pass this depreciation of the product on to you. So please treat the product with care and make sure it is properly packaged when returning.
    * Costs for returns are for the buyer unless an incorrect delivery was made by Curls & More Netherlands.
    * Opened and/or damaged products will not be returned and will not be credited.
    * Non-registered returns are at buyer's risk.
    * Curls & More Nederland is not responsible for missing or delayed returns.
    * Insufficiently stamped or unstamped returns will not be accepted by Curls & More Nederland.
    * The buyer should package the items in such a way as to avoid damage.

    The return address is:
    Curls&More Nederland BV
    p/a DAVO
    Nering Bögelweg 123
    7418HJ Deventer
    [email protected]

    Prices on our website are subject to writing and printing errors!

    20. CC1 training

    The CC1 professional technical curl cutting training is patented in name and image since January 2019
    Before participating in the training, you must sign a non-disclosure agreement in advance.
    Curls & More Nederland BV reserves the right to decide that a hair salon located within a certain radius of the Curls & More CC1 training center and salon is excluded from participation in a CC1 training.
    The exchange of technique is not allowed. So you are not allowed to train another employee/star internally using the CC1 technique. This carries a fine of €10,000 per offence.
    The certificate is issued in the name of the salon and it also remains in the salon. The certificate is issued in the name of the salon and it also remains in the salon in the place of residence where the salon is registered according to the approved customer account on www.curlscontrolpro.nl.
    An employee who has learned this technique may not work with the CC1 technique outside this salon. This carries a fine of €10,000 if observed.

    You are not allowed to mention that you are CC1 certified until you have the certificate. Again, the fine of €10,000 is applicable in case of violation.
    If you have not received CC1 training, you are also not allowed to mention this on social media channels.
    Our trainers assess whether you meet our quality requirements and have sufficiently mastered the technique. If they agree, the certificate will be issued.
    If we see that the technique is not properly applied/managed, we are authorised to revoke the certificate or ask you to come back for training.
    Hairstylists who develop and/or provide training courses to third parties at other companies are excluded from participating in our courses at Curls & More Nederland BV.
    A booked CC1 training course cannot be cancelled. If participants are unable to attend the training day, or if the training cannot take place due to circumstances; the training can be moved to another date by mutual agreement. To this end, the participant should cancel as early as possible, in any case before the start of the training. The participant must attend the training within 3 months of the original training date. Not being able to find a suitable model is not a valid reason for cancellation/rescheduling. Restitution is not possible.
    Visual material (photos, tutorials, etc.) made available to any CC1 certified hair stylist may be used on social media channels and website. Curls & More Nederland BV reserves the right to demand at any time that the hair stylist/salon no longer use the relevant visual material online and that the material be taken offline immediately.

    General terms and conditions for the use of the brands CC1 Krulknipopleidingen and Curls Control:

    Definitions
    The following terms are used in these terms and conditions:
    * Brands: CC1 Curl Cutting Training and Curls Control.
    * Owner: The owner of the Brands.
    * Outlets: Companies that sell the Brands
    Certified salons: Salons that are certified to use the Brands
    Brand protection
    The Brands are protected in image and name and are the property of the Owner. Sales outlets and certified salons may not edit or change the Brands in any way.
    Use of the trademarks
    Points of sale and certified salons may only use the Brands in accordance with the Owner's guidelines. Advertising may take place using the window stickers developed by Curls&More for points of sale and certified salons. These stickers are available on request free of charge and will also be sent with the certificate. Your own design/development of logo/sticker/window poster regarding sales and/or specialisation may not be used. Jointly with all CC1 certified salons, Curls & More aims to project a single image, a recognisable logo used by every CC1 specialist.
    It is not allowed to use the Brands in a way that is detrimental to the reputation of the Brands or the Owner.
    Transfer of rights
    It is not allowed to transfer the rights to use the Marks to third parties, unless agreed in writing with the Owner.
    Liability
    Selling points and certified salons are liable for any damages resulting from the unauthorised use of the Marks. The Owner shall not be liable for any damages resulting from the use of the Marks by Sales Points and certified salons.
    Disputes
    Any disputes between the Owner and Sales Points and Certified Salons will be resolved in the first instance through consultation. If this does not lead to a solution, the dispute will be submitted to the competent court.
    Applicable law
    These terms and conditions are governed by Dutch law.
    Changes
    The Owner reserves the right to amend these terms and conditions at any time. Points of sale and certified salons are deemed to be aware of the most recent version of these terms and conditions.
    Final provision
    If any provision of these terms and conditions is void or voidable, the remaining provisions shall remain in full force and effect. The void or voidable provision will be replaced by a provision that is as close as possible to the purport of the void or voidable provision.

    21. Sale via webshop or other channels

    The sale of our products is not permitted on webshops or other sales channels outside the salon, unless in consultation and with the approval of Curls & More Nederland BV.Sales of our products are not permitted from hair salons other than the salon on which the pro account was created, provided in consultation and with the approval of Curls & More Nederland BV, if an owner has multiple salons from which he/she wishes to sell Curls Control.
    Only the original product photos may be used on social media channels, newspapers, magazines, etc.
    If desired and applicable, Curls & More Nederland will supply the product photos.
    Curls & More Nederland BV provides recommended retail prices.
    If applicable, promotions will be discussed and set up in consultation.

    Curls & More Nederland BV invokes its copyrights of photos and texts obtained wrongfully and without permission on websites or social media channels.

    22. Liter bottles
    Liter bottles (Cleanser, Moisturizer, Curl Creme, Curl Definer en Clarifying Shampoo) are exclusively meant for usage in hairsalons. These may not be sold to customers.

    Article 23 - Accessories conditions
    We do not offer a warranty on the accessories, such as the nebulizer and SAWA brush. These items are subject to wear and tear through use. Naturally, we do offer a warranty in exceptional cases, for example if an accessory turns out to be defective immediately after receipt.

    Article 24 - Giveaways
    In giveaways, participating partners are informed about the terms and conditions via email.